By Erika 　http://www.xune.net/archives/63

I spent most of the day updating the medical website dashboards to reflect Sam’s needs to break up one particular KPI into multiple KPIs. I broke “Efficiency” of medical writers up by document type. By breaking this KPI into multiple KPIs, Sam can monitor the writing efficiency for each document type. There is now greater accountability, because Sam can contact specific people who plan to write certain document types in the future and determine whether they need to promote more efficient writing processes.